Terms & Conditions

Last updated: 29 July 2026

Who We Are

Fremantle Hand Car Wash & Detailing (ABN 11 699 945 634) is located at 28 Cantonment Street, Fremantle WA. By booking or using our services, or by using this website, you agree to these terms.

Bookings & Walk-Ins

Walk-ins are welcome for our wash services. For detailing, protection and correction work we recommend booking ahead on 0455 040 229 so we can reserve the time your car needs. If you’re running late, please give us a call — we’ll do our best to fit you in, but we may need to reschedule during busy periods.

Pricing & Quotes

All prices on this website are starting (“from”) prices, based on a sedan or hatch in average condition. Larger vehicles and vehicles needing extra work (heavy soiling, pet hair, sand, stains) may cost more. Your final price is always confirmed with you before we start — no surprises at pick-up.

Your Vehicle & Belongings

Please remove valuables and personal items before your service. We take great care with every vehicle, but we can’t be responsible for personal items left inside. Child seats are not removed or refitted by our team — please remove them beforehand if you’d like us to clean under them.

Before any service that involves the engine bay or electrical areas, please tell us about any custom, aftermarket or older electrical wiring, and any known faults with your vehicle, so we can work around them safely.

Pre-Existing Damage & Wear

We look over your vehicle before starting and will point out any visible damage we find. We aren’t responsible for damage or wear that existed before your service — including marks that only become visible once the dirt is removed, such as faded paint, fine scratches, oxidation or worn trim.

Service Times

The durations shown on this website are typical times, not guarantees. Your car’s size and condition can extend them — if a job is going to take longer than quoted, we’ll let you know.

Satisfaction & Re-Cleans

Please look over your car with us at hand-back. If we’ve missed something, tell us before you leave — or within 24 hours — and we’ll make it right at no charge.

Payment

Payment is due when your vehicle is collected. We accept cash and card.

Cancellations

Plans change — just give us as much notice as you can if you need to reschedule or cancel a booking. Repeated no-shows may require a deposit for future bookings.

Liability & Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits those rights. To the extent permitted by law, our liability for any other claim connected with our services is limited to re-supplying the service in question.

This Website

The content on this website is general information about our services and may change without notice, including prices, inclusions and service times. All content, images and branding belong to us and can’t be reused without permission.

Governing Law

These terms are governed by the laws of Western Australia.

Contact Us

Questions about these terms? Call 0455 040 229, email info@fremantlecwd.com.au, or visit us at 28 Cantonment Street, Fremantle WA.